Last updated 13 October 2026
Questions about an order, delivery, a refund or our products? We're happy to help.
For anything about an order, please include your order number (it starts with “PEC-”). You can find it in your confirmation and under My orders.
Peculiar
If you have a complaint about an order or about how we handle your personal information, contact our Grievance Officer, Kripanand Prasad, at pkunjanand@gmail.com or +91 77798 11264. We acknowledge complaints within 48 hours and aim to resolve them within one month, as required by the Consumer Protection (E-Commerce) Rules, 2020.